PRABHJOT SINGH

Practice Operations & Quality Assurance Coordinator

Bilingual Therapist (English, Hindi)

OFFICE LOCATION : ALL OFFICES

I’m passionate about creating systems that bring clarity, efficiency, and impact to growing organizations. At SHIFT Your Journey™, I combine my experience in project management, content strategy, and operational systems to help the practice run smoothly behind the scenes.

My work focuses on streamlining operations, enhancing communication, and ensuring quality across multiple touch points so our clinicians can focus on delivering exceptional care.

Throughout my career, I’ve partnered with entrepreneurs, agencies, and global brands to manage projects, automate workflows, and bring complex visions to life with precision. I thrive on blending creativity with structure—developing processes that work for real people in real time. Whether it’s managing vendors, optimizing reporting systems, or building strategic automations, I approach every challenge with a solution-oriented mindset and a deep commitment to excellence.

At SHIFT, I support the team in building the operational foundation needed to scale with integrity, ensuring that every system reflects our mission of culturally rooted, trauma-informed care.