Therapy That Works
With Your Insurance
SHIFT Your Journey® accepts Aetna, BCBS, Healthfirst, Molina, MVP Healthcare, UnitedHealthcare, and more across 7 states. Individual therapy sessions for ages 13–65 — online, culturally affirming, and accessible. Let us verify your benefits today.
Find Your Insurance Provider
Select your state to see the insurance plans we work with. Always confirm your specific coverage with your insurer and our billing team before scheduling.
Licensed in 7 States
Find Your Coverage.
Start Your Healing.
Select your state above and we'll show you the insurance plans we work with. Questions? Email our billing team at 914-221-3200
Trusted Care, Session After Session
Our commitment to quality care is reflected in the experiences of those we serve. We're honored to support our clients on their mental health journey.
How to Use Your Insurance at SHIFT Your Journey®
We make the process as clear and simple as possible. Here is what to expect from start to first session.
Request an Appointment
Fill out our short intake form. Share your insurance provider and plan. Our billing team takes it from there.
We Verify Your Benefits
Our team contacts your insurer directly to confirm your mental health benefits — copay, deductible, and session limits included.
Meet Your Matched Therapist
Through our Therapeutic Fit™ process, you're matched with a therapist who understands your clinical needs and cultural background.
Session Fees
Initial Intake Session
Comprehensive assessment and treatment planning
Individual Therapy
One-on-one therapeutic session
What Our Clients Say
"My therapist is exceptional. The words in the dictionary don't even amount to how tremendous his impact has been on me. God himself blessed me with an amazing therapist. I am very thankful. My life has changed and is still changing because of his support."
— SHIFT Your Journey® Client
"Working with my therapist has been an invaluable experience that has had a profound impact on both my personal growth and overall well-being. From the very first session, she created a safe, welcoming space that made it easy to share openly and without judgment."
— SHIFT Your Journey® Client
Therapy Without Insurance Is Still Possible
If insurance is not an option or you prefer to pay out of pocket, SHIFT Your Journey® welcomes cash-pay clients. Rates are discussed directly with our billing team before your first session.
- Session rates shared upfront by our billing team
- Same culturally-rooted, evidence-based care
- No insurance pre-authorization needed
- Under federal law, you have the right to a Good Faith Estimate of expected costs before your first session
Let's Talk Through Your Options
Our billing team is here to walk you through what to expect before you commit to anything.
Monday–Friday 9AM–4PM EST
914-221-3200
Understanding Your Mental Health Benefits
Insurance language can be confusing. Here are the key terms you need to know before your first session.
Copay
A fixed amount you pay per therapy session, regardless of what your insurance is billed. For example, if your copay is $30, you pay $30 per session and insurance covers the rest.
Deductible
The amount you pay out-of-pocket for covered services before your insurance begins to share costs. Mental health benefits may be subject to your plan's deductible.
Coinsurance
After meeting your deductible, you may pay a percentage of costs (e.g., 20%) and your insurance pays the remainder. This differs from a flat copay.
Out-of-Pocket Maximum
The most you will pay in a plan year. Once you reach this limit, your insurance covers 100% of covered services for the rest of the year.
In-Network vs. Out-of-Network
In-network means lower costs through a contracted rate. Out-of-network means higher costs or no coverage. Always confirm your status with your insurer before scheduling.
Primary & Secondary Insurance
If you carry more than one insurance plan, disclose all coverage to SHIFT Your Journey® before your first session. Failing to do so can result in claim denials, billing delays, and may affect your financial responsibility for sessions already received.
Insurance Questions, Answered
Still have questions? Our billing team is always a call or email away.
You've Waited Long Enough.
Let's Explore Your Options Together.
Our billing team will help you understand your options, answer your questions, and match you with a culturally-rooted therapist — all before you commit to a single session.