Crisis Resources
& Hotlines
A reference directory of crisis and mental health support lines, including resources for Black communities, communities of color, veterans, and families. Provided for informational purposes only. No endorsement of any listed organization is implied.
⚖ Legal & Ethical Disclaimer
SHIFT Your Journey® Mental Health Counseling, PLLC provides this page solely as an informational reference. The organizations, hotlines, and resources listed are operated exclusively by independent third parties. SHIFT Your Journey® does not own, operate, endorse, manage, or assume any responsibility for the services, practices, quality, availability, outcomes, or conduct of any organization listed on this page.
No therapeutic, clinical, or professional relationship of any kind is created by visiting this page or contacting any listed resource. This content does not constitute clinical advice, a diagnosis, a treatment recommendation, a referral, or a promise or guarantee of any outcome or result. Individual experiences with all external services will vary.
Resource information on this page may change at any time and without notice to SHIFT Your Journey®. SHIFT Your Journey® makes no representation that any information on this page is current, complete, or accurate at any given time. Always contact each organization directly to verify current availability, services, and contact information before relying on any listing. In a life-threatening emergency, always call 911 or proceed to the nearest emergency room.
For additional crisis resources, see the American Psychological Association (APA) Crisis Hotlines directory.
Federally recognized crisis and emergency lines serving all U.S. states. Contact information is provided as reported; always verify directly with each service.
911 — Emergency Services
For immediate, life-threatening emergencies. Dispatches emergency medical services and law enforcement. If you are concerned that a law enforcement response may not be appropriate, consider calling 988 first when it is safe to do so.
For life-threatening emergencies only
988 Suicide & Crisis Lifeline
The national suicide prevention and mental health crisis line. Available by call, text, or chat. Accessible in English and Spanish. Interpretation available in 240+ additional languages by phone. Veterans: press 1. Spanish: press 2. ASL video chat also available via website.
Free & confidential — No insurance or citizenship documentation required
Crisis Text Line
Text-based crisis support connecting to a trained crisis counselor. Available across the U.S. for those who prefer not to speak aloud or cannot call. Available in English and Spanish. Note: standard text rates may apply with some carriers; free on AT&T, T-Mobile, Sprint, and Verizon.
Free on major carriers — Confidential
SHIFT Your Journey® recognizes that culturally responsive support matters. The following organizations center the experiences of specific communities. Availability and staffing may vary — always verify directly with each organization.
Call BlackLine®
A peer support and crisis line that centers and prioritizes Black, Indigenous, and People of Color, with an LGBTQ+ Black Femme lens. Staffed by BIPOC-identified supporters. Designed as a space free from anti-Blackness and systemic oppression. Also accepts collect calls from incarcerated individuals. App available on iOS and Android.
Free & confidential — Verify current hours directly with Call BlackLine®
The Steve Fund Crisis Text Line
A crisis text line specifically for young people of color, operated in partnership with Crisis Text Line. Centers the experiences of Black, Latinx, Asian American Pacific Islander, Native American, and other young people of color. Connects to a trained, live crisis counselor.
Free & confidential — Available 24/7
988 — Spanish Language Line
Spanish-speaking crisis counselors available through the 988 Lifeline. No proof of citizenship or immigration status is required. All contacts are free and confidential. Chat in Spanish also available at 988lifeline.org. For all other languages, call 988 and say the name of your language — interpretation in 240+ languages is available at no cost.
Free & confidential — No citizenship documentation required
StrongHearts Native Helpline
A confidential and anonymous domestic and sexual violence helpline for Native Americans and Alaska Natives. Operated by an independent nonprofit. Provides culturally grounded support, safety planning, referrals to Native-centered service providers, and advocacy. Note: StrongHearts advocates cannot connect callers directly to 911 — if in immediate danger, call 911 first.
Free & confidential — Verify current hours directly with StrongHearts
NAAPIMHA — Provider Directory
There is currently no dedicated national crisis hotline for Asian American, Native Hawaiian, and Pacific Islander (AANHPI) communities — a documented gap in the mental health system. NAAPIMHA (National Asian American Pacific Islander Mental Health Association) maintains a directory of AANHPI-serving providers in all 50 states to help connect individuals to culturally responsive care. For immediate crisis support, call or text 988, which offers interpretation in 240+ languages by phone.
Referral & advocacy resource — Not a crisis line
Additional crisis and mental health support lines for specific populations and circumstances. Availability may vary — verify directly with each organization.
Veterans Crisis Line
Confidential support for veterans, active service members, National Guard, reservists, and their families. Available regardless of VA enrollment status or discharge type. Responders have specialized training in military culture and veteran experiences.
Free & confidential — VA enrollment not required
National Domestic Violence Hotline
Confidential support, safety planning, and local referrals for anyone affected by domestic violence or dating abuse, including those supporting someone in an abusive situation. Available in English and Spanish; additional languages via interpreter.
Free & confidential
RAINN National Sexual Assault Hotline
Confidential support from trained staff who can connect survivors with local resources. Operated by RAINN (Rape, Abuse & Incest National Network), the nation's largest anti-sexual violence organization. Available by phone and online chat.
Free & confidential
Boys Town National Hotline
Support for children, parents, and families navigating crisis, abuse, or emotional distress. Professionally trained counselors serve both youth and adults. Also offers live chat Monday–Thursday.
Free & confidential — Verify current hours directly
Disaster Distress Helpline
Crisis counseling for individuals experiencing emotional distress related to any natural or human-caused disaster. Operated by SAMHSA. Interpretation available in more than 100 languages.
Free — 100+ languages
SAMHSA National Helpline
Free, confidential information and treatment referrals for individuals and families facing mental health and/or substance use disorders. This is a referral and information service, not an emergency crisis line.
Free — English & Spanish